Frequently Asked Questions

Our patient panel is currently full for ongoing primary care. However, we can provide acute/urgent visit care and refer you to a trusted physician for long-term ongoing care. We also offer immigration exams, veteran disability exams, and house calls for senior living communities.

We treat patients of all ages — from young children to seniors. Our goal is to fill the gaps in your medical care no matter where you are in life.

Please contact our office at (972) 528-0565 for current insurance information. We are happy to verify your coverage before your visit.

Our office is located at 1143 Rockingham Drive, Suite 114, Richardson, TX 75080.

A house call visit means one of our board-certified physicians comes directly to your home to provide medical care. It's ideal for patients who have difficulty traveling to a clinic, seniors, or anyone who prefers the comfort of home care.

We serve the greater Collin County, Texas area. Please call us at (972) 528-0565 to confirm availability in your specific area.

You can request a house call by calling our office at (972) 528-0565 or by booking online through our appointment portal.

Yes. We regularly deliver care to individuals living in Senior Living Communities, Group Homes, and Assisted Living Communities.

A virtual visit (telemedicine) lets you see Doctor Mom from anywhere using your smartphone, tablet, or computer. It's a convenient option for non-emergency medical concerns, follow-ups, prescription refills, and more.

Virtual visits are appropriate for many common issues including colds, flu, rashes, minor infections, prescription refills, and follow-up care. Some conditions do require an in-person exam — we will let you know if that applies to you.

Make sure you have a stable internet connection and your device's camera and microphone are working. Find a quiet, well-lit space for your appointment. You'll receive a link or login details when you book.

An I-693 immigration medical exam is a required physical examination for immigration adjustment of status applications. Doctor Mom is a USCIS-designated civil surgeon authorized to perform these exams.

The exam includes a physical examination, review of immunization records, required vaccinations, and testing for certain communicable diseases as required by USCIS. We complete the required USCIS Form I-693.

Appointments typically take 30–60 minutes. Results are generally processed quickly so you can move forward with your immigration application without unnecessary delays.

Call our office at (972) 528-0565 or use our online booking portal to schedule your I-693 immigration exam. Please bring your government-issued photo ID and any prior vaccination records to your appointment.

You can book online through our NovoPatient portal at the link below, or call our office at (972) 528-0565 during business hours.

Please bring a valid government-issued photo ID, your insurance card (if applicable), a list of current medications, and any relevant medical records or prior test results.

We ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. Please call us at (972) 528-0565 to make any changes.